E-Broker 5.0 Help

User Teams

User Teams

Previous topic Next topic  

User Teams

Previous topic Next topic  

 

Productivity Tip

User Teams are used to control who sees which clients. So if you have a number of broker in your business, Broker a can be restricted to seeing juts Broker A's clients and so on. However an Admin user can be given system-wide rights so that they see everybody.

 

Set up a User Team

1.Under Security / User Teams, add the name of the new User Team.
2.This will generally be the Consultant name, however it could equally be Hamilton Office if say you had a satellite office and needed to restrict the rest of the database.

Allocate Brokers to a User Team

1.After setting up the new User Team, you can now allocate a broker or multiple people to this Team as required.
2.Select the User Team from the drop down and press enter to save your selection.

Allocate Members to a User Team

1.Once you have set up the User Team and allocated Consultants or Administrators as appropriate, you can now add individual Members to the User Team.
2.This is done at an individual Member level via the Marketing Screen.
3.Tick the box of the appropriate User Team and don't forget to save the change.
4.If the User Team box is left blank here, the client is then available for all users.
5.If you are searching for a client using F3 and you see a locked symbol on the left hand end of the line, this means that the client it part of a User Team that you do not have rights to access.
6.Should you want to move a whole block of clients to a User Team, we can do this with code for you, based on our labour rate at the time.